Remote Overnight IT Consultant
Job Description
What We Do:
Network Right is on a mission to create a human-centric, innovative, next-generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we’re bridging the gap between IT and People by offering unique support based on the needs of growing businesses, and making employee lives easier through technology.
Why Join Network Right:
You’ll get exposure to a multitude of IT systems, build networks and connections, and test and implement the latest and greatest technology. You’ll also be involved in strategic tech stack and project planning. In addition, you’ll be part of a passionate team supporting businesses with offices all around the world. And of course, you’ll be helping companies of all sizes work more efficiently by solving real world IT problems with flexible solutions.
We’re an organization that really cares about its clients and its people, and we demonstrate this every day! We’re a close-knit team working together to build something exceptional/extraordinary. And of course, we’re all technology nerds who love interacting with people!
About This Job:
As an Overnight IT Consultant, you’ll be providing remote technical support to employees. You’ll primarily be supporting Mac OS and iOS devices, and will facilitate IT shipments for onboarding and off boarding. You’ll also be collaborating with people at all levels - including business owners and C-level staff - and will be building strong client relationships.
This is a fully remote position. This position is an overnight position, requiring an 8-hour shift sometime between the hours of 7pm EST to 8am EST Monday-Friday.
What You’ll Do:
Configure and support Mac OS and iOS devices in remote environments
Manage physical assets such as inventory, cable management, and the general workspace
Manage and support identity platforms that govern application access such as Okta and Google Workspace
Develop and update standards, policies, and procedures as well as best practices documentation in line with compliance requirements
Help configure automations and tooling especially as it relates to on-boarding and off-boarding flows
Facilitate IT shipments such as on/off-boarding packages and equipment
Perform ad-hoc and miscellaneous IT tasks
About You:
Bachelor's degree in a computing related discipline
3-4+ years of experience in an IT focused role
Experience with Mac OS and Windows
Customer-service oriented with strong communication skills
Passion for IT as well as building relationships
Curious, self-starter, collaborative, and adaptable in an ever-changing field
Benefits:
The opportunity to work with some of the fastest growing technology companies
Aggressive bonus and profit sharing program
Company covered rich insurance plans (health, dental, vision)
401(k) + 4% company matching available from your first day
Flexible time off policy
Home internet and mobile phone reimbursement
Meal stipend
This is a 90 day contract-to-hire position.