Information Systems Solutions (ISS) is looking for a candidate to provide Windows 10 System Administration of Virtual Desktop hosts on the Research, Development, Test, and Evaluation (RDTE) network supporting NIWC PAC. The selected candidate will work as the primary System Administrator for a customer managing Windows hosts that service a small user base (30+) of application developers. These developers work remotely from across the United States. The Administrator role supports this customer base with day-to-day issues as well as the required maintenance of the environment.

Specific job duties include:

• System administration duties for Windows 10 and workstations on the RDTE network.
• Run ACAS scans of host systems and interpret results.
• Update and patch Windows host software elements in accordance with the applicable STIGs for Information Assurance.
• Interact with users to define issues associated with NMCI Windows 10 hosts, determine proper action, and then initiate and track NMCI trouble tickets until the issue is closed out.
• Create a ticket tracking methodology to support end user issues from initiation to completion.

Why Work for ISS?

At ISS we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.

Clearance Level

• Secret

Certifications (IAT Level I)

One of the following:

• Security+ CE
• GIAC Security Essentials Certification (GSEC)
• Security Certified Network Professional (SCNP)
• System Security Certified Practitioner (SSCP)

Required Skills

• 2 Years of Experience with Windows Systems

Desired Skills

• Experience with virtual host environment
• Knowledge of ITIL processes and ITIL Certification
• Experience with the IAVM process