Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Quality Engineer

Department: Quality Control

Reports To: Quality Manager

Location: Southern Pines, NC

FLSA Status: Non-exempt

POSITION SUMMARY: Plans and directs activities concerned with development, application, and maintenance of quality standards for industrial processes, materials, and products by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The responsibilities of the Quality Engineer include but not limited to the following job duties.

• Develop and implement process improvements to improve quality, safety, and productivity.
• Evaluate and disposition non-conforming parts and products.
• Analyze and provide written response for customer returns. Implement corrective actions to eliminate future reoccurrence when technical, material or process issues are responsible.
• Provide sustaining engineering support to the facility’s manufacturing and assembly areas as well as to outside suppliers.
• Investigates/troubleshoots internal and external customer issues and concerns.
• Initiate, research, and follow up on ECN’s to assure their implementation.
• Provide assistance to customer and customer service representatives.
• Develop and implement procedures for manufacturing, assembly, inspection, and test processes. Conducts training sessions on these procedures.
• Provide tactical value engineering and quality support.
• Analyzes quality problems to determine the root cause, initiates and implements corrective actions to eliminate the root cause.
• Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.
• Develops and establishes both FMEAs and Control Plans for production lines.
• Establishes program to evaluate precision and accuracy of production equipment and of testing, measurement, and analytical equipment and facilities.
• Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility.
• Directs workers engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability.
• Compiles and writes training material and conducts training sessions on quality control activities.
• Follows all ISO procedures and safety rules, including wearing personal safety equipment.
• Support additional responsibilities as required.

SUPERVISORY RESPONSIBILITIES: This job has supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Flexible and willing to shift priorities, work overtime, and assist in other areas of the plant as needed.
• Willing to participate in continuous learning opportunities as part of job and personal development.
• Writes clearly and legibly.

EDUCATION and/or EXPERIENCE:

• Bachelor’s Degree in Electrical, Industrial or Mechanical Engineering is required and/or equivalent work experience.
• 1-3 years related experience in similar manufacturing environment.

SAFETY REQUIREMENTS: While performing the duties of this job, the employee must wear OSHA approved safety glasses, safety shoes (steel toe) and hearing protection entering the manufacturing and warehouse area. The following is a summary of the Job Safety Analysis (JSA) that was performed for this job.

• Hazard communication, fire safety, Personnel Protective Equipment (PPE), & detailed JSA training will be reviewed before any job assignment.
• The JSA describes identified hazards and what protection the employee must take to protect himself from injury.

PHYSICAL DEMANDS: The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to walk and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is occasionally required to sit and climb or balance.
• Repetitive motion of hands and shoulders.
• The employee may be required to lift more than 35 pounds and must get assistance by using a material handling device or get assistance from other employees.
• Some exposures to chemicals.
• Capable and willing to crawl, crouch, lay prone and work within tight areas.
• Specific vision abilities required by this job include close vision, distance vision, the ability to adjust focus, and depth perception.

• Use of telephone, computer, radios, paging systems and other communication devices as needed.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, toxic or caustic chemicals, airborne particles and vibration from hammering of parts and using hand tools.

• Since it is a manufacturing environment, the noise level is usually loud due to the different machinery being operated (i.e. forklifts, hand tools, machines in other departments) and the testing that occurs. Normal noise exposure in the area ranges from 80-90 dba; hearing protection is required while on the plant floor.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency.