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Job Summary

ULearn, the Comcast Learning and Development team, requires a network engineer with a passion for learning who wants to share their knowledge with Comcast through the development and delivery of network engineering technology learning programs. These programs will ensure that thousands of Comcast technologists are equipped with the skills they need to build our technical and competitive future. The Engineer, Learning and Development, will partner with the ULearn Portfolio Director and ULearn Program Manager that supports the network engineering suite of learning. This position will serve as a subject matter expert, providing source material, knowledge, and expertise required to ensure the accuracy of the learning. This position will need to adapt to a changing business and technical landscape by cultivating expertise in innovative technologies and methods required to support the ever-changing direction of Comcast technology initiatives.

Job Description

Core Responsibilities

Technology Training Development

• Serve as a SME (Subject Matter Expert) and expert in their respective discipline to aid in the design, development, implementation, and evaluation efforts for network engineering technology training.
• Ensure curriculum, content, and related assessments are current, technically accurate, and appropriate to the needs of learners. Near-term emphases include the CRAN (Converged Regional Area Network), I-Bone, vCMTS (Virtual Cable Modem Termination System), Project Genesis, and 10G, but the Engineer will be expected to develop role-appropriate credibility in new areas as business needs dictate.
• Collaborate with the ULearn Program Manager to identify business and technical requirements, determine optimal approaches to creating learning experiences.
• Facilitate the development of communities of technical practice within Comcast, fostering knowledge sharing among engineers in different organizations.
• Develop and enforce high standards of process and content quality for all ULearn learning programs.

Technology Training Facilitation and Delivery

• Lead, facilitate, and deliver technology training sessions within the Engineer’s areas of expertise.
• Maintain credibility with our technologist customers by staying current in relevant network engineering technical disciplines.

Requirements

• Approximately 7-10 years of experience as a practicing technologist in network engineering with 5 of those years within a Comcast network engineering role.
• Demonstrated ability to range across multiple technical disciplines and to acquire new technical skills as needed, potentially in short timeframes and through self-directed learning.
• Demonstrated passion for learning and development, evidenced in part by a strong history of personal learning and development efforts.
• Experience developing learning programs for others and delivering education to technical/professional audiences. Formal teaching experience is a plus.
• Strong relationship management skills with demonstrated ability to effectively partner with senior level executives and others across several functions.
• Ability to work with IT and/or system developers/administrators to identify technological applications or constraints and leverage technology to achieve desired results.
• Excellent interpersonal, presentation, and verbal/written communication skills.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Salary:

National Pay Range: $73,963.08 USD-$173,350.98 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.