Overview:

The Automation Technician will be the onsite contact for Informational and Operational technology (IT/OT) issues and maintenance at Bay Center (BCF). This role will have a wide breadth of responsibility ranging from overseeing system support to IT/ OT device management. This individual will need to develop strong relationships with internal stakeholders as well as external vendors. The Automation Technician will report to the Sr. Principal Leader, Automation & Technology, while coordinating closely with the IT Operations and Enabling Systems Leads.

A wholly-owned subsidiary of Chick-fil-A, Inc., Bay Center Foods (BCF), LLC will be a state-of-the-art, highly automated and technology-focused food production facility that will serve Chick-fil-A restaurants across the country by 2020. Bay Center will play an important role in Chick-fil-A's growth enabling innovation to improve team member, and ultimately the customer experience. The new subsidiary is in the early stages of development and will be a dynamic, fast-paced work environment.

As of the date of this posting, a good faith estimate of the current pay scale for this position is $ 75,000 to $ 85,000. This pay scale takes into account a wide range of business factors and may change over time.

Responsibilities :

• Provide onsite support for network and computer managed service providers
• Provide Level 1 support for technical devices at the plant (e.g., time clocks, scanners, desktops, laptops)
• Administer MES/Manufacturing systems
• Troubleshoot Controls hardware issues
• Coordinate Controls hardware maintenance/upgrades
• Provide demand and capacity planning for MES servers and storage
• Manage SLAs and contracts with Controls infrastructure vendors
• Ensure the day to day running of IT infrastructure is in line with service level agreements (SLAs)
• Ensure service integration with BCF applications

• Manage the day-to-day operational and systems needs for MES applications
• Administer MES software (new user accounts, roles, configuration/setup)
• Manage new machine/device integration with MES systems
• Generate native MES reports (SSRS, PowerB)
• Address data and analytics needs for BCF
• Manage software patching with vendors (new releases, security)

• Troubleshoot complex OT equipment issues
• Understand and document unique automation aspects per equipment vendor (GEA, Hiperbaric, Shape, etc.)
• Monitor performance of Robot Cloud System for proactive error management (Fanuc ZDT)
• Research, design and commission plant improvements and new product improvements
• Troubleshoot PLCs (Allen Bradley, Siemens, Beckoff), replacements and backups (Rockwell Asset Centre)
• Support Production Devices (HMIs, Thin Clients, IIoT devices)
• Play SME for automation layer and training
• Manage architecture, integrations, security and standards for automation layer
• Provide and maintain technical details of automation layer

Minimum Qualifications:

• Knowledge of Industrial hardware and MES
• Understanding in ISA S95 standards
• Understanding of electrical safety requirements and Risk Assessment
• Familiarity with managing SLAs and contracts with vendors
• Skilled in data analytics (ML, AI) and generating custom reports across different systems
• In touch with industry 4.0 trends
• Understanding and practice of Lean Manufacturing Methodology (RCFA, 5WHY, JIT, 5S, etc.)
• Detail oriented and adept at troubleshooting system issues
• Familiarity with industrial robots (Fanuc, JBT AGVs, ASRS, etc.)
• Skilled at different aspects of managing automation support

Preferred Qualifications:

• Rockwell Factorytalk
• Fanuc basics
• Fanuc end tools
• Inductive Automation

Minimum Years of Experience: 1 Travel Requirements: 10% Required Level of Education: Bachelor's Degree Major/Concentration: Mechatronics Engineering or related Engineering Technology degree