Technical Consultant - UPS, Risk Control
State Auto Insurance Companies
Remote in Minneapolis, Minnesota
Job Description
Description & Responsibilities
Qualifications
Featured Benefits
Why Liberty Mutual?
Advance your career with Liberty Mutual Insurance – A Fortune 100 Company
We are searching for a Technical Consultant I to join our UPS Dedicated Team in Minneapolis, MN. United Parcel Service (UPS) has been a commercial insurance partner for almost 85 years. Today, ranked 52nd on the Fortune 500 and employing over 500,000 workers globally, UPS is Liberty Mutual’s National Insurance largest customer.
This position is work from home due to the dedicated aspect of the account however nearly 100% of the work is performed at UPS locations primarily in Minneapolis, MN with potential to support additional work in IA, NE, SD, ND and Wi. In this role, you will work shoulder-to-shoulder with UPS Health & Safety and operations management teams to identify, quantify, and reduce/eliminate safety hazards. Support is provided primarily to Package Operations.
The UPS Dedicated Risk Control Team takes pride in its reputation for responsiveness and proven track record for pro-actively identifying opportunities for impact, and for developing solutions that have proven time and again our value in mitigating loss for this high-profile customer. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience.
Please Note: This position is eligible to be hired at different levels depending on experience.
Responsibilities:
Account Service: Work with UPS Management and employees to provide comprehensive, highly sophisticated consulting to assists in meeting customer key performance indicators. Including a deep understanding of customer operations and industry exposures in order to develop strategies to mitigate risk.
Leadership: Having the ability to cross collaborate, innovate, influence and inspire those around them to meet a common goal. This includes mentoring and coaching, owning personal and career growth aspirations, and becoming a leader in their field.
Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product and service delivery in a collaborative way that provides consistent innovation.
Relationship Building: Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.
Risk Reduction: Provide risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual.
Due to the UPS operating schedule, position requires occasional early morning/late evening appointments. There is overnight travel required.
Primary service territory is Minneapolis, MN with support to surrounding states.
Key Capabilities and Characteristics:
Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.
Able to adapt to changing and competing priorities demonstrating resilience and flexibility.
Demonstrates personal energy, stamina and discretionary effort.
Works with a sense of urgency and handles setbacks/feedback with a growth mindset.
Strong collaboration skills and commitment to continuous improvement.
Ability to develop and maintain relationships with customers, peers, and industry contacts.
Capacity to become trusted risk advisor and partner with the customer.
Effective interpersonal, oral and written communication skills.
Job Specifications:
Reference: 2023-57606
Category: Risk Control
Primary Location: Minneapolis, MN
Additional Locations:
Schedule: Full-Time
Salary: USD-$97,500.00-–-$140,600.00-/-Year
Education Level:
Travel: 25%
Fair Chance Notices: Philadelphia | Los Angeles | San Francisco
Qualifications
Featured Benefits
Why Liberty Mutual?
Advance your career with Liberty Mutual Insurance – A Fortune 100 Company
We are searching for a Technical Consultant I to join our UPS Dedicated Team in Minneapolis, MN. United Parcel Service (UPS) has been a commercial insurance partner for almost 85 years. Today, ranked 52nd on the Fortune 500 and employing over 500,000 workers globally, UPS is Liberty Mutual’s National Insurance largest customer.
This position is work from home due to the dedicated aspect of the account however nearly 100% of the work is performed at UPS locations primarily in Minneapolis, MN with potential to support additional work in IA, NE, SD, ND and Wi. In this role, you will work shoulder-to-shoulder with UPS Health & Safety and operations management teams to identify, quantify, and reduce/eliminate safety hazards. Support is provided primarily to Package Operations.
The UPS Dedicated Risk Control Team takes pride in its reputation for responsiveness and proven track record for pro-actively identifying opportunities for impact, and for developing solutions that have proven time and again our value in mitigating loss for this high-profile customer. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience.
Please Note: This position is eligible to be hired at different levels depending on experience.
Responsibilities:
Account Service: Work with UPS Management and employees to provide comprehensive, highly sophisticated consulting to assists in meeting customer key performance indicators. Including a deep understanding of customer operations and industry exposures in order to develop strategies to mitigate risk.
Leadership: Having the ability to cross collaborate, innovate, influence and inspire those around them to meet a common goal. This includes mentoring and coaching, owning personal and career growth aspirations, and becoming a leader in their field.
Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product and service delivery in a collaborative way that provides consistent innovation.
Relationship Building: Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.
Risk Reduction: Provide risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual.
Due to the UPS operating schedule, position requires occasional early morning/late evening appointments. There is overnight travel required.
Primary service territory is Minneapolis, MN with support to surrounding states.
Key Capabilities and Characteristics:
Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.
Able to adapt to changing and competing priorities demonstrating resilience and flexibility.
Demonstrates personal energy, stamina and discretionary effort.
Works with a sense of urgency and handles setbacks/feedback with a growth mindset.
Strong collaboration skills and commitment to continuous improvement.
Ability to develop and maintain relationships with customers, peers, and industry contacts.
Capacity to become trusted risk advisor and partner with the customer.
Effective interpersonal, oral and written communication skills.
Job Specifications:
Reference: 2023-57606
Category: Risk Control
Primary Location: Minneapolis, MN
Additional Locations:
Schedule: Full-Time
Salary: USD-$97,500.00-–-$140,600.00-/-Year
Education Level:
Travel: 25%
Fair Chance Notices: Philadelphia | Los Angeles | San Francisco
