Senior Software Engineer - Evernorth Health Services- Virtual
Cigna
Bloomfield, Connecticut
Job Description
Must be able to work EST hours.
Be on the cutting edge of the advancing industry practice of site reliability engineering with the opportunity to work with a team of passionate IT engineers. Our mission is to enhance the performance and availability of Data and Analytical technologies as we move forward and adopt the methodology of site reliability engineering (SRE) for our IT assets. SRE is a set of principles and practices that incorporates resiliency software engineering via automation. Take pride in creating and modifying applications to provide early warning awareness of potential problems, eliminate toil, facilitate the flow of critical data pipelines and measure real service level objectives (SLO) using service level indicators (SLI). Be a part of a team that drives a culture of continuous improvement, development, and integration of new ideas and initiatives. Enjoy the benefits of supporting systems that are efficient and improve customer satisfaction. We are looking for candidates with application delivery experience and a desire to apply their development skills to improve the operational effectiveness of our IT systems. Be a part of Cigna's future by joining a versatile team focused on growth and ingenuity.
The role requires a wide variety of strengths and capabilities, including:
Knowledge of application, data and infrastructure architecture disciplines
A mindset focused on system reliability engineering (SRE)
Eliminating workarounds and manual tasks because they take valuable time away from development.
Architecting robust data quality, latency, and resource capacity enterprise alerting
Create proactive measurable and effective SLOs to ensure SLA commitments.
This is a development role to be involved in AWS and on-prem relational database technologies, as well as utilizing Python and other program languages. Support awareness tools like Dynatrace and Splunk are key cornerstones of our SRE footprint.
Ability to work in large, collaborative teams to achieve organization goals.
Willing to work on a distributed team spanning multiple time zones.
Analytical, problem-solving, and critical thinking skills
Good communication skills
Strong skills in troubleshooting and documentation of operational procedures
The desire to continually learn and test your own boundaries.
Exposure to standard software development practices including agile, deployment pipelines, continuous integrations and continuous delivery.
Understanding of software skills such as business analysis, development, maintenance and software improvements
Minimum qualifications:
6+ years of experience in Developer, Operations roles, required.
5+ years Python experiences required, required.
Experience working with relational databases and data warehousing technologies, required
General experience with Cloud technologies, a must (Cloud Watch, Step Functions, Lambda, Glue, EC2, Redshift, DynamoDB, SQS, ECS/EKS, Elastic Search, SnowFlake, Elastic Cache, databricks, TeraForm to name a few)
Plus':
Experience with monitoring and observability systems like Dynatrace, Splunk etc.
Experience with build and deployment pipeline technologies like Jenkins, Ansible, GitHub.
Experience in Pyspark.
System administration skills of Unix, Linux, and Windows operation systems.
Experience with text mining.
The primary responsibilities include.
Operational analysis
Manage and monitor production systems.
Application Availability & performance issues
Data and Integration issues
Stakeholder communication
Incident Management and root cause analysis
Facilitate the incident management process.
Guide the team on root cause analysis.
Create and Track problem analyses.
Manage performance metrics.
Work with stakeholders to identify and define the service level indicators and objectives.
Measure and report the performance metrics.
Automation and tools
Work with the service delivery teams in developing and testing automation of repetitive and manual efforts.
Work closely with engineering teams on monitoring and performance management tools initiatives to improve system reliability and performance.
Team building
Help teams transition to SRE mind set.
Help with SRE adoption across teams.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 121,900 - 203,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Be on the cutting edge of the advancing industry practice of site reliability engineering with the opportunity to work with a team of passionate IT engineers. Our mission is to enhance the performance and availability of Data and Analytical technologies as we move forward and adopt the methodology of site reliability engineering (SRE) for our IT assets. SRE is a set of principles and practices that incorporates resiliency software engineering via automation. Take pride in creating and modifying applications to provide early warning awareness of potential problems, eliminate toil, facilitate the flow of critical data pipelines and measure real service level objectives (SLO) using service level indicators (SLI). Be a part of a team that drives a culture of continuous improvement, development, and integration of new ideas and initiatives. Enjoy the benefits of supporting systems that are efficient and improve customer satisfaction. We are looking for candidates with application delivery experience and a desire to apply their development skills to improve the operational effectiveness of our IT systems. Be a part of Cigna's future by joining a versatile team focused on growth and ingenuity.
The role requires a wide variety of strengths and capabilities, including:
Knowledge of application, data and infrastructure architecture disciplines
A mindset focused on system reliability engineering (SRE)
Eliminating workarounds and manual tasks because they take valuable time away from development.
Architecting robust data quality, latency, and resource capacity enterprise alerting
Create proactive measurable and effective SLOs to ensure SLA commitments.
This is a development role to be involved in AWS and on-prem relational database technologies, as well as utilizing Python and other program languages. Support awareness tools like Dynatrace and Splunk are key cornerstones of our SRE footprint.
Ability to work in large, collaborative teams to achieve organization goals.
Willing to work on a distributed team spanning multiple time zones.
Analytical, problem-solving, and critical thinking skills
Good communication skills
Strong skills in troubleshooting and documentation of operational procedures
The desire to continually learn and test your own boundaries.
Exposure to standard software development practices including agile, deployment pipelines, continuous integrations and continuous delivery.
Understanding of software skills such as business analysis, development, maintenance and software improvements
Minimum qualifications:
6+ years of experience in Developer, Operations roles, required.
5+ years Python experiences required, required.
Experience working with relational databases and data warehousing technologies, required
General experience with Cloud technologies, a must (Cloud Watch, Step Functions, Lambda, Glue, EC2, Redshift, DynamoDB, SQS, ECS/EKS, Elastic Search, SnowFlake, Elastic Cache, databricks, TeraForm to name a few)
Plus':
Experience with monitoring and observability systems like Dynatrace, Splunk etc.
Experience with build and deployment pipeline technologies like Jenkins, Ansible, GitHub.
Experience in Pyspark.
System administration skills of Unix, Linux, and Windows operation systems.
Experience with text mining.
The primary responsibilities include.
Operational analysis
Manage and monitor production systems.
Application Availability & performance issues
Data and Integration issues
Stakeholder communication
Incident Management and root cause analysis
Facilitate the incident management process.
Guide the team on root cause analysis.
Create and Track problem analyses.
Manage performance metrics.
Work with stakeholders to identify and define the service level indicators and objectives.
Measure and report the performance metrics.
Automation and tools
Work with the service delivery teams in developing and testing automation of repetitive and manual efforts.
Work closely with engineering teams on monitoring and performance management tools initiatives to improve system reliability and performance.
Team building
Help teams transition to SRE mind set.
Help with SRE adoption across teams.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 121,900 - 203,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
