Service Now Software Engineering Senior Advisor - Evernorth Health Services - Remote
Cigna
Remote in Hartford, Connecticut
Job Description
Service Now Developer :
Job Description:
The ServiceNow Developer is considered the technology subject matter expert responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite.
This role is responsible for the development of core functionality, existing ITSM applications, creation of new applications and understanding the various system integration needs.
This is achieved by collaborating with key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution.
The ideal candidate will provide technical leadership and training, perform peer code reviews and ensure the ServiceNow team follows development best practices.
General:
Analyze, design, write program code, test, document, and implement functionally appropriately, technically sound, and well-integrated application systems in accordance with Customer requirements, and organizational methodologies and standards.
Respond to production problems and implement immediate resolution efforts across technology areas.
Systems Development Engineering:
Responsible for overall Service Now code quality, administration, platform development, module development and execute using company AGILE practices
Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated
Attends regularly scheduled meetings to identify any tasks or user stories that are at risk and provides support as needed
Work with multiple levels of staff and leadership to understand the requirements and how they might impact cross-functional process teams
Work with management and key stakeholders to design testing strategies for Development, QA and User Acceptance Testing
Design and develop solutions within the Service Now environment to include modifications of applications, forms, workflow, interfaces and any other customization required to support ITIL processes
Analyze and design programs for simple to medium complexity business problems according to user specifications and assist in developing detail program specifications.
Comply with project management methodology requirements as appropriate.
Qualifications and Requirements Education:
ServiceNow Developer Certification preferred
BS / BA, Computer Science, Engineering, Information Systems, and / or equivalent formal training or work experience.
Experience:
Experience in Information Technology or business environment.
Core Knowledge:
JavaScript, Angular, Angular-JS experience is required
HTML 4-5, Boot Strap and CSS experience is highly desired
Service Now Certified Application Developer and/or Admin
Integration Specialization desired
Knowledge of Performance Analytics, Discovery and Asset Management
Basic knowledge of software development, practice, concepts, and technology obtained through formal training and / or work experience.
Basic knowledge of at least one required programming language.
Basic knowledge of technical / business environment.
Basic understanding of SQL, such basic select statements, DB joins, and subqueries.
Experience with REST integrations
Critical Skills:
ITIL Foundations Certification Highly Desired
Prior exposure to Service Now is required, currently on San Diego patch 9
Demonstrates programming aptitude and ability for logical and abstract thinking.
Excellent partnering, communication, and negotiation skills so as to interact effectively with stakeholders
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 121,900 - 203,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Job Description:
The ServiceNow Developer is considered the technology subject matter expert responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite.
This role is responsible for the development of core functionality, existing ITSM applications, creation of new applications and understanding the various system integration needs.
This is achieved by collaborating with key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution.
The ideal candidate will provide technical leadership and training, perform peer code reviews and ensure the ServiceNow team follows development best practices.
General:
Analyze, design, write program code, test, document, and implement functionally appropriately, technically sound, and well-integrated application systems in accordance with Customer requirements, and organizational methodologies and standards.
Respond to production problems and implement immediate resolution efforts across technology areas.
Systems Development Engineering:
Responsible for overall Service Now code quality, administration, platform development, module development and execute using company AGILE practices
Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated
Attends regularly scheduled meetings to identify any tasks or user stories that are at risk and provides support as needed
Work with multiple levels of staff and leadership to understand the requirements and how they might impact cross-functional process teams
Work with management and key stakeholders to design testing strategies for Development, QA and User Acceptance Testing
Design and develop solutions within the Service Now environment to include modifications of applications, forms, workflow, interfaces and any other customization required to support ITIL processes
Analyze and design programs for simple to medium complexity business problems according to user specifications and assist in developing detail program specifications.
Comply with project management methodology requirements as appropriate.
Qualifications and Requirements Education:
ServiceNow Developer Certification preferred
BS / BA, Computer Science, Engineering, Information Systems, and / or equivalent formal training or work experience.
Experience:
Experience in Information Technology or business environment.
Core Knowledge:
JavaScript, Angular, Angular-JS experience is required
HTML 4-5, Boot Strap and CSS experience is highly desired
Service Now Certified Application Developer and/or Admin
Integration Specialization desired
Knowledge of Performance Analytics, Discovery and Asset Management
Basic knowledge of software development, practice, concepts, and technology obtained through formal training and / or work experience.
Basic knowledge of at least one required programming language.
Basic knowledge of technical / business environment.
Basic understanding of SQL, such basic select statements, DB joins, and subqueries.
Experience with REST integrations
Critical Skills:
ITIL Foundations Certification Highly Desired
Prior exposure to Service Now is required, currently on San Diego patch 9
Demonstrates programming aptitude and ability for logical and abstract thinking.
Excellent partnering, communication, and negotiation skills so as to interact effectively with stakeholders
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 121,900 - 203,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
