About This Role

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description

At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

On the Customer Services Platform team, you will work with our internal customers and business partners to build software solutions that provide a simple and intuitive experience for our Contact Center Agents, so they can focus on providing award winning customer service to Discover’s customers. You’ll work cross functionally with different engineering product teams to bring the vision and features to life. You’ll be challenged and have the opportunity to learn and grow your skills, as well as have the opportunity teach and mentor others.

Responsible for oversight on design and implementation of products assigned to their team. Still needs to think things through but has their driver's license. This means they can take user stories and new features from idea to production unattended. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities

• Analyze, design, program, test, and deploy new user stories and features with high quality (security, reliability, operations) to production
• Tends to Associate Application Engineers by providing learning tasks as well as work related tasks, directs the work of Senior Associate Application Engineers, and helps them continue to grow
• Achieves team commitments (and influence others to do the same) by using informal leadership & highly developed communication skills
• Has an oversight on design decisions and guides team to achieve key results for products assigned to them

• Remediates issues using engineering principles and creates proactive design solutions for potential failures
• Contributes to and leads technology communities at Discover

Minimum Qualifications

At a minimum, here’s what we need from you:

• Bachelors – Computer Science or related
• 3+ Years – Information Technology, (Software) Engineering, or related
• Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale

Preferred Qualifications or Skills

Bonus points, if you have:

• Advanced experience ReactJS/Redux
• Experience in JavaScript or similar
• Experience Designing UI/UX components
• Experience CSS/SASS or similar

External applicants will be required to perform a technical interview

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What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)