Application Support Advisor, RealPage (Remote)
Altus Group
Remote in Houston, Texas
Job Description
Job Category:
Software
Opportunity Awaits at Altus Group!
Altus Group is looking for a new RealPage Application Support Advisor in its Real Estate Applications software division. We are looking for an organized and efficient individual who can uphold the high standards of Altus Group.
What’s in it for you?
Altus Group fosters a diverse, positive and upbeat culture. You will be part of a close-knit team and be able to work remotely or at any of our office locations if you prefer to separate work from home. You will learn and work under the guidance of supportive management. As we grow, so does the need for qualified team players. As such there are significant opportunities for continued education and professional advancements.
Altus Group is a premier organization with international brand recognition and respect. We are looking for an enthusiastic individual who will be personable, efficient and a team player. Strong administrative skills are essential!
Daily duties will include organizing ticket flow, implementing systems updating clients, and data conversions. The prospective candidate will be organized and possess the ability to communicate with clients via e-mail, telephone, and through the ticketing system.
What you will focus on:
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Reviewing, troubleshooting and supporting end users and admin support via our ticketing system
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System implementations, review and optimizations may be requested
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Client requested data conversions
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Maintain client service level agreements
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Review and maintain client’s RealPage portfolio
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Sharing and implementing best practice ideas
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Reporting ticket counts and repeat issues with clients
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Liaison for both internal and external customers, including RealPage
How do we know you are our new Consultant? You have:
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Minimum of 3 years of experience working in RealPage
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Above average proficiency in RealPage Platform (Multifamily and/or Affordable)
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Previous technical/software support experience is an asset
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Previous real estate experience
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Ability to switch tasks quickly and work with multiple clients and changing deadlines
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Proficiency in Microsoft Office Suite and the ability to learn new software applications quickly
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Ability to manage multiple tasks with exceptional attention to detail
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Ability to be a self-starter and be comfortable with remote work
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You are a team player
Pay Range:
$80,000 USD
Pay range reflected will be in the currency of the primary job location. Talent Acquisition will provide local pay range upon request. Pay range listed above may not reflect total compensation.
Supplemental Pay Type:
Annual bonus
Benefits:
401(k)
Health Insurance
#Remote
Come realize your potential at Altus Group!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Applicants with disabilities may contact Altus Group to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact us at
accessibilityusa@altusgroup.com
or .
(416) 641-9500
