Director, Software Development, Home Innovation Team
Job Description
Do you want to help millions of customers live in comfortable and beautiful homes, care about their pets, find the best toys for their children? We are the Home & Lifestyle retail team and our mission is to make the shopping for home products simple, visual, inspiring and trustworthy. If you have purchased toys for your children, supplies for your pets, or any item to furnish or decorate your home or complete your kitchen, you have used our software.
As the Tech Director for product discovery, you will be responsible for setting and executing the 3-5 year strategic direction of how our customers find home products that match their needs and style. Success means that when customers engage with Amazon to find the right product for them through searching, browsing and recommendations, they (1) find the exactly the right product quickly, (2) are aware of what’s available in the Amazon store, (3) understand the product well and (4) have collected ideas on how to create the home which reflects their style matches the product. To achieve this, you will build large scale systems used by millions of users, powered by image machine learning, natural language models, 3D rendering technologies and more.
The successful candidate has a track record of focusing the team on the right customer problems and opportunities, identifying the right technical strategy for customer facing products, and building resilient and state of the art systems. You will need to push the boundaries of what is possible to build innovative products and scale them across Amazon for our customers worldwide. As a leader of a multi-team organization you will handle problems that span business strategy, product choices, technology decisions, operational excellence management, and science priorities. You will experiment quickly, doubling down on good bets and scaling impact in the billions of dollars. Success in this role also requires the ability to closely collaborate with key leaders across Amazon and the ability to establish close relationships with technical peers to influence Amazon long term technical direction.
Key job responsibilities
Build Team & Culture: Build a customer obsessed team which is technically fearless and invents on behalf of customers. Attract, develop and retain talent. Build a strong and diverse leadership bench. Create a day 1 culture indexing on customer obsession, innovation and ownership.
Build Great CX: Obsess over the customer experience for our products and features.
Deliver Customer Impact: Deliver substantial impact for our customers and business.
Innovate on Product and Technology: Experiment with big ideas and relentlessly push for step change improvements in our products.
Influence Technology Roadmaps: Invest in start of the art software systems and architecture while influencing the technology choices for central teams.
Influence Business Strategy: Deepen business fluency by listening to customers and stakeholders, understanding critical business metrics, and influence overall product direction and strategy.
- 15+ years of experience in building and operating large-scale technology systems.
- 5+ years of experience in building and leading software engineering teams in a ‘leader of leaders’ role.
- 5+ years of experience in managing executive level customer, stakeholder communication.
- Prior experience in building highly scalable, extensible technology architectures.
- Ability to leverage advanced science and 3D technologies in customer facing experiences.
- Prior experience leading geographically diverse teams.
- Ability to influence at all levels in a global matrix organizations.
- Proven ability to manage and prioritize across multiple projects and deliver them with high attention to detail and quality.
- Data-driven decision making with ability to dive deep into data and translate insights into opportunities.
- Ability to think and influence both quantitatively and qualitatively.
- Strong and persuasive written and verbal communication.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $264,100/year in our lowest geographic market up to $350,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
