Description & Details:

North Dakota State University (NDSU) Dining is seeking candidates who are passionate about using Information Technology to solve problems and create efficient solutions. This position will assist in the administration of software applications for Dining and for other Finance & Administration (F&A) departments. This position will also be responsible for training and documentation on how to best use these applications. The IT Application Administrator will serve as an integral member of the Dining IT Team and work closely with the Dining Technical Services Manager and F&A Senior Technical Services Manager to assess, plan, coordinate, and implement upgrades and new technology solutions. The main responsibilities of this position include, but are not limited to:

• Work as part of the Dining IT team to support and manage workstations, signage players, point of sale devices and other technology within Dining
• Assist the F&A Senior Technical Services Manager with the maintenance and functionality of existing campus-wide databases and software solutions
• Troubleshoot issues when they arise, as needed coordinating with appropriate parties or vendors to resolve issues
• Assist in analysis and proposal of alternative business processes and advise and assist in implementation of new ones
• Develop and maintain documentation to help the departmental teams and end users best use software solutions
• Conduct training sessions for end users, and mentor departmental teams on effective and efficient use of existing software

Work Schedule: 8:00am-5:00pm, other hours as necessary to meet business demands

Advertised Salary: $54,000/year

Minimum Qualifications:

• Bachelor’s degree OR 2-year associate’s degree/certificate with experience
  • Students graduating with an Associate’s or Bachelor's degree in May 2023 are eligible to apply
• Excellent troubleshooting skills related to software applications or data
• Understanding of software systems and operating systems deployment
• Understanding of IT security including data protection
• Self-motivated and able to work on task list independently or as part of a team.
• Excellent interpersonal skills
• Excellent verbal and written communication skills

Preferred Qualifications:

• Bachelor’s degree in Information Technology or related field
• Understanding of food service industry and specialized knowledge of skills requirements for food service positions
• Knowledge in administration of Windows operating systems
• Understanding of databases, their structure and query
• Ability to work and lead team efforts to achieve desired outcome

Applicant Materials Required:

• Resume
• Cover Letter
• A list of three (3) professional references with contact information

Benefits:

NDSU offers a comprehensive benefits package which includes single or family health insurance coverage with premiums paid for by the university – with an effective date for new employees the first of the month following date of hire. Other benefits include: wellness benefits, basic life insurance, retirement plan, tuition waiver, annual leave, EAP, sick leave and holiday pay. Optional benefits include: supplemental life, dental, vision, long-term care insurance, flexible spending account, and supplemental retirement plans.

About Us:

North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment.

NDSU is in the highest Carnegie Classification of Institutions of Higher Education, R1, granted to the top research institutions in the country.

NDSU has offices across the state of North Dakota, and the main campus is in Fargo, on the Minnesota border. Along with Moorhead, Minnesota, Fargo forms one of the largest metropolitan centers between Minneapolis and Seattle. The community is consistently ranked as one of the best places to live.

No Smoking Notice:

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

EO/AA Statement:

North Dakota State University is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, color, gender expression/identity, genetic information, marital status, national origin, participation in lawful off-campus activity, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, spousal relationship to current employee, or veteran status, as applicable.

Veteran’s Preference Notice:

This position is subject to North Dakota Veteran’s Preference requirements.

Reasonable Accommodation Information

North Dakota State University is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at 701-231-8961 or ndsu.hr@ndsu.edu.