Remote IT Support Engineer (Systems Administrator 2)
Job Description
Date: Mar 10, 2023
Location: Adelphi, MD, Remote, United States
Company: HII's Mission Technologies division
Requisition Number: 13765
Required Travel: 0 - 10%
Employment Type: Full Time/Salaried/Exempt
Hours Per Week: 40
Security Clearance: Ability to Obtain
Level of Experience: Entry Level
Come Join HII! Where Hard Stuff is Done Right!
HII Mission Technologies currently has an opening for a Remote IT Support Engineer to join the team. In this role the ideal candidate will own and drive crisis situations that may involve technically challenging issues and diverse audiences. If you have the ability to obtain a security clearance and would like to work with a team that makes an organization impact this may be the role for you!
Who is HII Mission Technologies?
HII Mission Technologies develops integrated solutions that enable today’s connected, all-domain force. Capabilities include C5ISR systems and operations; the application of AI and machine learning to battlefield decisions; defensive and offensive cyberspace strategies and EW; unmanned autonomous systems; LVC solutions; fleet modernization; and critical nuclear operations.
To learn more about Mission Technologies, click here for a short video:
https://hii.com/capabilities/mission-technologies/
Responsibilities: I want to and can do that!
- Own and drive crisis situations that may involve technically challenging issues and diverse audiences.
- Identify knowledge opportunities and create documentation or training to resolve the gaps.
- Respond to informal/formal escalation requests for assistance and follow through to resolution.
- Advanced Support and Troubleshooting: Service Delivery escalation tasks and troubleshooting as required
- Administer and maintain existing network and systems infrastructure as well as evaluating and designing new systems and network equipment
- Perform after hours on call rotation as required
Requirements: I have already done that or have it!
- 3 years relevant experience with Bachelors in related field; 1 year relevant experience with Masters in related field; or High School Diploma or equivalent and 7 years relevant experience.
- 2+ years of supporting infrastructure in medium to large enterprises
- Experience with Network equipment and monitoring. Able to test network performance and security.
- Must be willing to work in a growing, fast paced and global environment where travel may be required.
- Knowledge of Administration in core IT systems including Windows OS, OSX, iOS, Active Directory, Azure AD and Endpoint Manager, Exchange, SharePoint, Office 365, Microsoft Defender
- Ability to obtain a DoD security clearance
Preferred: Bonus Points For…
- Commercial cloud experience
- Industry certifications
Physical Requirements
HII is a global engineering and defense technologies provider. With a 135-year history of trusted partnerships in advancing U.S. national security, HII delivers critical capabilities ranging from the most powerful and survivable naval ships ever built, to unmanned systems, ISR and AI/ML analytics. HII leads the industry in mission-driven solutions that support and enable a networked, all-domain force. Headquartered in Virginia, HII’s skilled workforce is 44,000 strong. For more information, please visit: hii.com.
HII’s Mission Technologies division develops integrated solutions that enable today’s connected, all-domain force. Capabilities include C5ISR systems and operations; the application of AI and machine learning to battlefield decisions; defensive and offensive cyberspace strategies and EW; unmanned, autonomous systems; LVC solutions; platform modernization; and critical nuclear operations. Together, HII's domain expertise and advanced technologies support mission partners anywhere around the globe. For more information, visit hii.com/capabilities/mission-technologies.
HII is an Equal Opportunity/Vets and Disabled Employer. U.S. Citizenship may be required for certain positions.
