Technician Apprentice
Courtesy Automotive Center
Chico, California
Job Description
Chico, CA
Position Title: Technician Apprentice
Department: Service
Reports to: Service Manager
FLSA Status: Non-Exempt
Position Summary: Assists the technician in vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.
Train and prepare to become a certified factory technician with company sponsored factory training.
A career path will be provided to help apprentice reach benchmarks and goals to increase his/her skills.
Each apprentice technician will be assigned to a senior technician to learn and train hands on with the guidance of a team leader
Tools are provided.
Essential Duties & Responsibilities:
Assists the technician in the following areas (other duties may be assigned):
Receive repair orders from dispatcher and perform repair
Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
Diagnose cause of any malfunction and perform repair
Communicate with Parts Department to obtain needed parts
Save and tag parts if the job is under warranty or if requested by the customer
Advise service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Document work performed
Road-test vehicles when required and to quality-check work performed
Attend training classes
Keep abreast of factory technical bulletins
Ensure that customers’ vehicles are kept clean Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Six months to one year related technical training and/or experience; or equivalent combination of education and experience.
Language Skills:
Ability to read and interpret documents such as repair orders, safety rules, operating and maintenance instructions and procedural manuals. Ability to effectively communicate one-on-one with customers or employees of the organization
Mathematical Skills:
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money, weight, volume and distance measurements
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Certificates, Licenses, & Registration:
Current, valid, driver’s license and satisfactory Motor Vehicle Report (MVR) are required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing this job, the employee is required to frequently stand, use hands to finger, handle and feel. The employee is frequently required to walk, stoop, kneel, crouch, crawl, reach with hands and arms (regularly above head), and hear. The employee must regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, hazardous and non-hazardous materials. The noise level in the work environment is usually loud.
Position Title: Technician Apprentice
Department: Service
Reports to: Service Manager
FLSA Status: Non-Exempt
Position Summary: Assists the technician in vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.
Train and prepare to become a certified factory technician with company sponsored factory training.
A career path will be provided to help apprentice reach benchmarks and goals to increase his/her skills.
Each apprentice technician will be assigned to a senior technician to learn and train hands on with the guidance of a team leader
Tools are provided.
Essential Duties & Responsibilities:
Assists the technician in the following areas (other duties may be assigned):
Receive repair orders from dispatcher and perform repair
Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
Diagnose cause of any malfunction and perform repair
Communicate with Parts Department to obtain needed parts
Save and tag parts if the job is under warranty or if requested by the customer
Advise service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Document work performed
Road-test vehicles when required and to quality-check work performed
Attend training classes
Keep abreast of factory technical bulletins
Ensure that customers’ vehicles are kept clean Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Six months to one year related technical training and/or experience; or equivalent combination of education and experience.
Language Skills:
Ability to read and interpret documents such as repair orders, safety rules, operating and maintenance instructions and procedural manuals. Ability to effectively communicate one-on-one with customers or employees of the organization
Mathematical Skills:
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money, weight, volume and distance measurements
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Certificates, Licenses, & Registration:
Current, valid, driver’s license and satisfactory Motor Vehicle Report (MVR) are required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing this job, the employee is required to frequently stand, use hands to finger, handle and feel. The employee is frequently required to walk, stoop, kneel, crouch, crawl, reach with hands and arms (regularly above head), and hear. The employee must regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, hazardous and non-hazardous materials. The noise level in the work environment is usually loud.
