At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague share in the company’s success.

Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And we’ll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let’s lead the way together.

Our SRE Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So, if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.

There are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:

• Taking your place as a core member of a growing exciting Site Reliability Engineering support team, you will be utilizing the latest technology tools and practice, you may be writing code and test cases, working with API specs and automation to maintain the resiliency, performance and availability of a group of business-critical applications.
• Identifying opportunities for adopting new technologies.
• Removing toil and continues to drive efficiencies and optimization.
• Able to work on shift duty in a 24/7 support organization is a must
• This is on shift support engineer position so experience in a production support environment is needed.

• Bachelor’s Degree in Computer Science or equivalent is required.
• Tech Stack / Programming language for this role – Either Java, Python or Go lang, good to have.
• Must have working knowledge of APM tools, like ELK stack, Splunk as well as application monitoring tools like Prometheus and dashboarding with Grafana.
• Working knowledge of UNIX, Linux, Postman will be needed.
• Knowledge of CICD is a plus.

Education & Experience:

• Familiar with Agile or other rapid application development methods
• Experience with design and coding across one or more platforms and languages as appropriate
• Hands-on expertise with application design, software development and automated testing
• Experience with distributed (multi-tiered) systems, algorithms, and relational databases
• Confirmed experience with object-oriented design and coding with variety of languages
• Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred

High Performance Behaviors:

• Recognizes opportunities to adopt innovative technologies to enable business capabilities
• Keeps up to date on current research and technology in the industry
• Recognizes the importance of collaboration to achieve objectives
• Clearly communicates ideas and concepts to others
• Leads work effectively and acts on own initiative without being prompted
• Provides feedback to team members in code reviews
• Drive creative changes & continuous improvements
• Explores new automation techniques to refine the agility, speed and quality of engineering initiatives and efforts

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

Knowledge/Skills:

• Able to understand and use complex data structures and associated components
• Designs, codes, tests, maintains, and documents applications
• Takes part in reviews of own work and reviews of colleagues' work
• Defines test conditions based on the requirements and specifications provided
• Has deep understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
• Intermediate knowledge of infrastructure technologies and components

Technology Skills You'll Use Every Day:

• Adaptive Communication
• Agile Practices
• Industry and Company Knowledge
• Organizational Change
• Technical Acuity
• Technology Industry Trends

Game Changers:

• Flexibility
• Collaboration & Partnership
• Continuous Improvement
• Courage
• Curiosity
• Resourcefulness
• Servant Leadership
• Tenacity

Role/Strengths You’ll Need:

Technical

• Emerging Technologies
• Programming/Software Development
• Systems Design
• Testing

Functional

• Data Management
• Release and Deployment
• User Experience Evaluation and Analysis
• Application Support

Business

• Business Product Knowledge
• Problem Solving

Minimum Qualifications

• Bachelor's Degree or 2 years of work experience.
• Minimum Experience Requirement: 6+ months of experience.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.