Who We Are

CDK Lightspeed/Recreation develops, implements, and supports innovative Dealer Management Software and data solutions that help increase lasting profitability across dealership operations for the Powersports, Marine, Marina and RV industries. We help dealers automate non-revenue generating activities, track operations and improve profits by assisting dealers in managing their Parts, Service, Sales, Storage, Marina, Customer Relationship Management (CRM) and Rental operations. Our solutions are designed to help manage dealer operations by tracking and storing data from every department and delivering information that will assist dealerships in making successful business decisions. The dealer management solutions provided by Lightspeed help the separate departments in a dealership function smoothly together by creating a central data warehouse for inventory levels, ordering, services and customer information.

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue. From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career. If you’re ready for high impact you’re ready for CDK!

VITUAL IMPLEMENTATION PROJECT SPECIALIST

The Project Specialist II is an integral part of our implementation team. This position virtually manages multiple software installation projects at a time within our recreation dealerships. A Project Specialist is responsible for coordinating multiple aspects of customer implementation, which may include: pre-conversion consultation and planning; test conversion; conversion execution; post-conversion training; product set-up and implementation of multiple products. We are seeking individuals with dealership and some accounting/finance experience who can multi-task, utilize critical thinking skills to assess urgent situations; create their own processes; work independently; use professional but assertive measures to gather necessary information; and have the ability to learn and navigate our software, including web based applications and web based themes. Prior tech experience is not required, just the capability and interest of learning.

Responsibilities include but are not limited to:

• Performs product Quality Assurance process with software development teams or hardware providers
• Consults on methods to maximize the dealership’s efficiency, profits, sales, productivity and revenue
• Performs product Quality Assurance process with software development teams or hardware providers.
• Consults with dealership department management to assess dealership business practices, processes, workflows and critical business drivers
• Customizes and implements CDK application software to support dealership practices, processes, workflows and critical business drivers
• Performs verification seminars to ensure client understanding of application and gain client confirmation of application customization
• Trains client on application functionality where knowledge gaps exist
• Conducts post-implementation follow-up meetings with client to ensure optimum application usage, accuracy of customization, and satisfaction
• Updates key install and preparation information in, monitors personal backlog, and prepares monthly reports

Requirements:

• Bachelors Degree
• Accounting/Finance experience or knowledge of Accounting Principles
• Able to learn web based software and applications
• Must be able to work weekends and after hours in peak season of January - April
• Dealership experience is preferred. Recreational dealership is a ++

Skills Required:

• Critical Thinking
• Work independently and problem solve
• Assess situations and prioritize which project requires immediate attention
• Multi-task and able to work on multiple projects at a time
• Able to be professional, but assertive in order to gather necessary information from dealerships
• Able to be flexible and adapt to project changes
• Excellent communication skills

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.