Transforming the Future with Convergence of Simulation and Data

Product Engineer Service / Serviceability

Job Summary:

Our client in Allen Park, MI is looking for an Product Engineer Service / Serviceability. This is a contract position.

What You Will Do:

The Diagnostic Design Service Engineer is primarily responsible to design and develop, validate then implement service tool applications to be released on the dealership/aftermarket network vehicle communication support tool. The Diagnostic Design Service Engineer will use specific authoring software, XML scripting tools and engineering analysis tools to develop tool applications.

Main responsibilities include:

• Develop diagnostic applications in support of new and previously released vehicles.
• Leverage various debug programs to understand how data and information “flows” through the software ecosystem.
• Triage and identify resolution path for field concerns.
• Collaborate with team members to analyze vehicles’ diagnostic needs then create a support plan and execute according to that plan.
• Interface with Product Engineering regarding new control system technologies requiring new diagnostics service procedures and support.
• Use team adopted workflow web sites such as Share Point, Rally, HPQC to accept work and make sure your software is delivered according to the schedule.
• Ability to learn existing service tool ecosystems supporting the diagnostic service tools IDS and/or FDRS (for example, operating system, vehicle protocol / communication drivers, databases, libraries).
• Design, develop, test, and release service tool features on the diagnostic service tools using OTX/Grade X and/or MCP Wizard, XML scripting tools and software programming tools.
• Manage and understand data, process data requests, and maintain and leverage team templates.
• Interface with Software/Hardware Designer/Supplier to assure design intent is met.
• Perform vehicle validation using both vehicle simulation software as well as on-vehicle validation.

Basics:

• Degree in Computer Science, Computer Engineering, Electrical Engineering, Applied Science or Automotive Technology.
• Strong problem-solving skills and willingness to understand complexities beyond stated job responsibilities.
• Project Management utilization.
• Experience with software development via scripting tools or other standard programming languages.
• Experience capturing vehicle communication bus protocol traffic and ability to read/decipher captured files.
• Proven ability to successfully meet objectives and delivery deadlines in a self-directed environment.
• Project Management skills and experience.
• Ability to work closely with global teams to communicate and agree on desired outcomes.
• Strong verbal and written communication skills.
• Ability to communicate with stakeholders to drive changes that relate to both HMI and UX.
• Ability to work from home as well as travel into the office when needed.

Preferred:

• Dealership field experience working with Service Departments and Repair Technicians.

How You Will Be Successful:

• Envision the Future
• Communicate Honestly and Broadly
• Seek Technology and Business “First”
• Embrace Diversity and Take Risks

What We Offer:

• Competitive Salary
• Comprehensive Benefit Package
• 401(k) with matching contributions
• Paid Time Off
• Employee Discounts
• Free training on all Altair products

Why Work with Us:

Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities.

Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.

For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com

Ready to go? #ONLYFORWARD

At our core we are explorers; adventures; pioneers. We are the brains behind some of the world’s most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer’s toughest challenges.

Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair’s history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.